Shipping & Summer Heat

Shipping & Summer Heat

While several companies may discontinue or increase the price on shipping products such as body butter during the hot months, we will continue offering it and keep it at the same cost to you. It is one of our most popular products and we would hate for it to not be available to you.

We have made some accommodations to make shipping items that might melt during the months of May through October more feasible.  All packages containing products that may melt and are shipped during high heat times will be packed with bubble wrap or other padding to add another layer of insulation. During hot weather we do our best to protect our products from melting in transit. 

We check every product before it is packed for shipping. We HIGHLY RECOMMEND that you choose Priority shipping when checking out to ensure the shortest travel time to get to you. 

Products will ONLY be shipped on a day that ensures the shortest travel time to you.  This is to ensure that your package isn't sitting in a hot post office all weekend.  We try our best to ship product out Monday through Friday for this reason.

We send the products on their way with the best chance we can offer for survival in the heat, but we can't control what happens once USPS drops it off to you. Mailboxes can get extremely hot in the summer, as can packages left out on a porch, in the sun, on a hot day. 

We ask that you keep an eye on tracking so that you can grab your package as soon as it arrives or that you request it be shipped to your work location if no one will be home to take it out of the heat. 

If your product does liquefy or gets soft, in spite of our efforts we have made to prevent it, no worries - a melted product has the exact same benefits and uses. Just leave your product at room temperature for a couple of hours or pop it in the fridge or freezer for a bit and it will go back to solid.  It may look a little different (the texture will be more like a balm and may have a bit of a grainy texture,versus a fluffy, whipped butter and this will change the volume of the product) but it will have the same nourishing emollient effects.  It will still go on easily, sink in quickly and leave your skin feeling and smelling amazing.